Support 🐮

Quick answers first, a friendly human after that.

Getting started

Setup takes about 30 seconds. Open the app, pick a goal (a trip, a cushion, paying off debt, whatever fits), and you're in.

Scanning tips

Penny reads receipts and bank screenshots right on your phone. To get the cleanest reads:

Backup and export

Your data lives only on your phone, so your backup is in your hands too.

  1. Go to Me, then Backup and tap Export backup.
  2. Mula creates an encrypted backup file and opens the share sheet.
  3. Save it anywhere you trust: the Files app, AirDrop to your Mac, or your own cloud drive.
  4. To restore, tap Import backup on a new phone or a fresh install and pick your file. Restoring merges your data and never wipes what's already there.

Do this before switching phones or deleting the app. We cannot recover your data for you, because we never have it.

Subscriptions

Mula is free to start. Mula Plus and Mula Pro are optional subscriptions billed through Apple. You can subscribe, manage, or cancel anytime in your Apple account settings, and cancellation always sticks. No tricks.

Still stuck?

Email us what happened, with a screenshot or two if you can. In the app, Me, then Get help can create a diagnostic log to attach. Nothing is ever sent unless you send it.

Email help@mula.money